When Things Go Right in Customer Service
Dooley Noted: 9/19/2015 After sitting in traffic yesterday for 1.5 hours, I managed to make it to security at JFK airport. Somehow, I got cleared for TSA Precheck. No shoes off. No computers out. And that wasn’t even the great part. The TSA employee, Jas, was making everyone crack up as they passed through. As I stepped into the scanner, he passed me through but stopped me. He … Read more